Privacy Policy
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Effective Date: December 4, 2025
Last Updated: December 4, 2025
Stratiflow LLC doing business as PropMetrics (“we,” “us,” “our,” or “PropMetrics”) operates the website https://www.propmetrics.io/ and the PropMetrics application (collectively, the “Service”).
This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website or use our Service. By using the Service, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following categories of information:
A. Information You Provide to Us
- Account and contact information (e.g., name, email address, phone number, mailing address)
- Billing and payment information
- Any property-related data you choose to enter or upload (addresses, photos, financial calculations, notes, investor contacts, listings, etc.)
- Communications you send us (support requests, feedback, etc.)
B. Information Collected Automatically
- Usage data (pages visited, features used, time spent, etc.)
- Device and browser information
- IP address and general location
- Cookies and similar tracking technologies (subject to your consent where required)
C. Information from Third Parties
- Data received from payment processors
- Any data you authorize us to retrieve from third-party services you connect
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve the Service
- Process payments and manage subscriptions
- Send transactional messages (billing, account notices, service updates)
- Respond to your inquiries and provide support
- Share property listings and deal pages when you explicitly request it
- Analyze usage and improve our features
- Detect, prevent, and address fraud, security issues, or technical problems
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information.
We may share information only in these circumstances:
- With service providers who assist us in operating the Service (hosting, payment processing, email delivery, analytics, customer support) under strict confidentiality obligations
- When you explicitly share a property page, listing, or invite someone to your investor portal
- To comply with laws, regulations, or legal process
- To protect the rights, property, or safety of PropMetrics, our users, or the public
- In connection with a merger, acquisition, or sale of assets (you will be notified if this affects your data)
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system can be guaranteed 100% secure. You are responsible for keeping your login credentials confidential.
5. Data Retention
We retain your personal information only as long as necessary for the purposes described in this policy or as required by law. When you close your account or request deletion, we will delete or anonymize your data within a reasonable timeframe, subject to any legal retention requirements.
6. Your Rights and Choices
You have the right to:
- Access, correct, update, or delete your personal information
- Opt out of marketing communications
- Request a copy of your data
- Withdraw consent where we rely on consent for processing
To exercise these rights, contact us at privacy@propmetrics.io. We will respond within a reasonable period and in accordance with applicable law.
7. Children’s Privacy
The Service is not intended for anyone under the age of 18. We do not knowingly collect personal information from children.
8. International Users
The Service is hosted and operated in the United States. If you are located outside the United States, your information will be transferred to and processed in the United States.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy here and updating the “Last Updated” date, or by email if required.
10. Contact Us
Stratiflow LLC DBA PropMetrics Email: privacy@propmetrics.io